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FREQUENTLY
ASKED QUESTIONS
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Do you accept insurance?
Cooper House Wellness & Aesthetics is a cash-pay practice. This allows us to provide personalized, transparent care without the limitations often associated with insurance-based medicine.
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Do you offer virtual appointments?
Yes. Many wellness consultations and follow-up visits can be completed virtually when clinically appropriate.
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What conditions can be treated through virtual sick visits?
Virtual acute care visits are available for select non-emergency concerns such as cold and flu symptoms, sinus infections, allergies, simple urinary symptoms, minor skin conditions, and other low-acuity illnesses when appropriate for telehealth evaluation.
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Are mobile services available?
Yes. Mobile Botox and IV therapy services are available for individuals, groups, events, and private appointments throughout the Charleston area.
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Is there a travel fee for mobile Botox appointments?
A $75 travel fee applies to mobile Botox appointments.
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How do the wellness memberships work?
Our wellness memberships provide ongoing provider support and management for programs such as weight loss, hormone optimization, and peptide therapy. Memberships include follow-up care, communication, and treatment oversight.
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What are the Silver and Gold memberships?
Patients enrolled in multiple wellness programs may qualify for discounted bundled membership pricing through our Silver and Gold membership options.
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What is included in the Signature Facial?
The Cooper House Signature Facial is a customized medical-grade facial focused on hydration, skin health, glow, and relaxation. Treatments are tailored to your skin type and concerns.
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What can chemical peels help improve?
Chemical peels may improve acne, discoloration, sun damage, fine lines, uneven texture, and overall skin tone and clarity.
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What is dermaplaning?
Dermaplaning is a gentle exfoliation treatment that removes dead skin cells and peach fuzz to reveal smoother, brighter skin and improve product absorption and makeup application.
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How long does Botox last?
Results typically last about 3–4 months, although longevity can vary based on the individual, treatment area, and metabolism.
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How soon will I see Botox results?
Most patients begin noticing results within 3–7 days, with full results typically visible around 10–14 days after treatment.
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How long does filler last?
Filler longevity varies depending on the product used and treatment area, but many fillers last approximately 6–12 months or longer.
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Do you offer consultations before treatment?
Yes. Consultations are available to discuss goals, treatment options, candidacy, pricing, and individualized recommendations.
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What forms of payment do you accept?
We accept major credit cards, debit cards, HSA/FSA cards where applicable, and financing options through Cherry.
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Can I combine services during one appointment?
Yes. Many patients combine services such as facials, dermaplaning, chemical peels, injectables, wellness injections, and consultations during the same visit when appropriate.
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